This Privacy Policy explains how Bruhh ("Bruhh", "we", "us", or "our") collects, uses, stores, and protects information when you use our mock-test and exam-preparation platform, website, and related services (collectively, the "Service").
By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our privacy practices, please do not use the Service.
1. Information We Collect
We may collect the following categories of information:
- Account information: information associated with your account, including your name, email address, and authentication information.
- Profile information: information you choose to provide during onboarding, such as your phone number, college or university, graduation year, current status, CAT target year, target percentile, preparation level, target colleges, and section-wise confidence levels.
- Test and learning data: mock-test attempts, answers, scores, performance information, preferences, and other information generated through your use of the Service.
- Technical information: device, browser, operating-system, IP address, approximate location, log, diagnostic, and usage information that may be collected automatically when you access the Service.
- Communications: information you provide when contacting us or requesting support.
2. How We Use Information
We may use information we collect to:
- create and maintain your account;
- authenticate you and keep your account secure;
- provide mock tests, scores, analytics, and other features;
- personalize your preparation experience and recommendations;
- monitor, maintain, troubleshoot, and improve the Service;
- prevent fraud, abuse, unauthorized access, and security incidents;
- communicate with you about the Service, including important account or security notices; and
- comply with applicable legal obligations and enforce our agreements.
3. Authentication and Service Providers
We may use third-party providers to support authentication, hosting, databases, analytics, communications, security, and other infrastructure required to operate the Service. These providers may process information on our behalf and are expected to handle it in accordance with applicable contractual and legal requirements.
If you choose to sign in using a third-party account, such as a Google account, the relevant provider may share information with us according to your settings and that provider's privacy practices.
4. How We Share Information
We do not sell your personal information as a standalone product. We may disclose information where reasonably necessary to operate the Service, including to:
- technology and infrastructure providers;
- authentication and security providers;
- professional advisers and service providers;
- law enforcement or government authorities where legally required; or
- another entity in connection with a merger, acquisition, financing, restructuring, or sale of assets.
We may also share information when necessary to protect the rights, safety, property, or security of Bruhh, our users, or others.
5. Cookies and Similar Technologies
We may use cookies, local storage, session technologies, and similar mechanisms to keep you signed in, remember preferences, maintain security, measure usage, and improve the Service. You can control certain browser or device settings, although disabling essential technologies may affect functionality.
6. Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain legitimate business and security records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based service can guarantee absolute security, and you use the Service at your own risk.
8. Your Choices and Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, or object to certain processing, or to request a copy of information we hold about you.
You may also choose not to provide certain information. However, some information is necessary for account creation, security, or specific features, and withholding it may limit your ability to use those features.
To make a privacy-related request, contact us using the contact details published on the Service. We may need to verify your identity before completing a request.
9. Children's Privacy
The Service is intended for users who are legally permitted to use online services under applicable law. We do not knowingly collect personal information from children where such collection is prohibited by law. If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
10. International Processing
Depending on the providers and infrastructure used to operate the Service, information may be processed or stored in countries other than your own. Where required by applicable law, we will use appropriate safeguards for such transfers.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third parties. We encourage you to review their privacy policies before providing them with information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we may provide notice through the Service or by other appropriate means. The updated policy will become effective when posted unless otherwise stated.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, please contact the support or privacy contact published on the Service.